01Introduction & Scope
Welcome to 9777bt. We believe you should have full control over your personal information. This Privacy Policy explains in detail how your data is handled on our platform.
This policy applies to the 9777bt website, mobile app, and all our digital services. By using our platform, you are considered to have consented to the data processing described in this Privacy Policy.
At 9777bt, we believe transparency is the foundation of trust. We're being upfront about what information we collect, why we collect it, and how we use it. If anything is unclear, our support team is always ready to help.
This Privacy Policy is available in both Bengali and English. In the event of any conflict, the Bengali version will take precedence.
02What Information We Collect
9777bt collects various types of information to help us improve our services and provide a safe gaming experience. Below is a detailed breakdown of what we collect.
Personal identification information
- Full Name & Date of Birth
- National ID or passport number
- Current address and district
- Mobile Number & Email Address
- Selfie or Identity Verification Photo (for KYC)
Financial Information
- Mobile Banking Number (bKash, Nagad, Rocket)
- Transaction History & Amounts
- Deposit and withdrawal records
Technical Information
- IP Address & Device Information
- Browser type and operating system
- Login Time & Gaming Activity Logs
- Cookies & Session Data
We never store your full payment card number or PIN. All financial transactions are processed through fully encrypted channels.
03How your information is used
9777bt uses collected information only for specific, legitimate purposes. We will never use your data for any other purpose without your consent.
04Who your information is shared with
9777bt never sells your information or shares it with anyone without your permission. However, there are certain situations where sharing some information may be necessary.
Parties your data may be shared with
- Payment Provider: Payment processors such as bKash, Nagad, and Rocket receive only the minimum information needed to complete transactions.
- KYC Partner: With trusted third parties for identity verification.
- Law Enforcement Agencies: Where required by a court order or legal obligation.
- Technology Infrastructure: Cloud server and cybersecurity providers.
- Game Provider: Only the minimum information necessary to manage gameplay.
9777bt never sells or transfers your information to marketing companies, advertising networks, or data brokers. This is a commitment we will never compromise on.
05Cookie & Tracking Policy
Cookies are small data files stored on your device. 9777bt uses cookies to enhance your gaming experience and maintain platform security.
Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Analytical Cookies: To understand and improve how the platform is used.
- Marketing Cookies: To show relevant promotions (you can opt out at any time).
Non-essential cookies can be disabled at any time from your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
06Your Data Rights
As a member of 9777bt, you have a number of important rights regarding your personal information. We respect these rights and do our best to respond as promptly as possible.
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You can update any incorrect or outdated information.
- Right to Deletion: You can request deletion of your data under certain circumstances.
- Right to Restrict Processing: You can restrict how your data is used for specific purposes.
- Data Portability: You can receive your information in a readable format.
- Right to Object: You can opt out of marketing communications at any time.
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. Please note that certain information may be required to be retained for a defined period due to legal obligations.
07Our Security Measures
To protect your privacy, 9777bt employs the highest industry-standard security technologies. Our security framework operates across multiple layers to prevent any unauthorized access.
- All data is encrypted with 256-bit AES encryption
- Data transmission is secured using the TLS 1.3 protocol.
- Two-factor authentication (2FA) supported and encouraged
- 24/7 automated threat detection system active
- Regular third-party security audits are conducted
- Data center is ISO 27001 certified
Please keep in mind that no one can guarantee 100% security on the internet. That is why it is important to keep your password safe and report any suspicious activity immediately.
08Privacy of Children & Minors
9777bt is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18.
If we become aware that a minor has registered on our platform, the account will be immediately closed and all collected data will be deleted. If a parent or guardian suspects their child has registered, please contact our support team.
09Privacy Policy Updates
9777bt may update this Privacy Policy from time to time due to business needs, legal changes, or technical improvements. For significant changes, we will notify you through the following methods:
- Notifications will be sent to your registered email
- A pop-up notification will be shown when you log in to the platform
- The "Last Updated" date at the top of this page will reflect any changes.
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.
10Contact Us
For any privacy-related questions, complaints, or requests, please reach out to our dedicated Privacy Team. Every message receives the attention it deserves .
- Email: [email protected]
- Support Hours: 24 hours a day, 7 days a week
- Response Time: Typically within 24–48 hours
To request deletion or correction of your data, log in to your account, complete identity verification, and then submit your request. This process exists to keep your information secure.